Powered by

# Listings Management

In 

# Overview

As a vendor member, your membership enables you to upload and manage different listing types to showcase your company's expertise and offerings in the B2BEA directory.

# Accessing Your Listings

# For Vendor Members

  1. Log into your vendor account at https://www.b2bea.org/account
  2. Navigate to the Listings tab in the left sidebar
  3. Manage your content as either the membership owner or sub-account user

# Available Listing Types

Your vendor membership provides access to create and manage the following content types:

# Your Listings Dashboard

# Main Sections

When you access the Listings page, you'll see:

# Your Company

  • Company Profile: Your main company listing in the directory
  • Add Company Button: If no company is listed, you'll see a button to add your company

# Case Studies

  • Count Display: Shows the total number of case studies you have
  • Individual Grid: All case studies displayed below with management options

# Events

  • Count Display: Shows the total number of events you have
  • Individual Grid: All events displayed below with management options

# Managing Your Content

# Content Creation

  • Create new listings for any of the available content types
  • Edit existing content to keep information current
  • Manage publication status (draft, review, published)

# Content Organization

  • Categorize content with appropriate tags and categories
  • Set visibility options for public or member-only access
  • Manage featured content to highlight your best work

# How Listing Sorting Works

# FAQ: How are listings sorted in the directory?

Q: How does the listing sorting work?

A: Listings are organized by membership tier to give premium members additional visibility benefits:

  • Premium members appear first in search results
  • Standard members appear in the middle tier
  • All other listings appear in the final tier

Within each tier, listings are randomly sorted to ensure fair visibility for all members. This means that while premium members get priority placement, all members within the same tier have equal opportunity to appear near the top of filtered results.

Q: Is there any favoritism in the sorting?

A: No. The only factor that affects sorting is your membership tier. There is no manual prioritization or favoritism - the system treats all members within the same tier equally.

Q: How often does the sorting change?

A: The sorting is randomized each time the system cache is rebuilt, which happens regularly to ensure fresh results and fair visibility for all members. Typically every 8-24 hours.

# Common Issues and Solutions

# Events Not Displaying

Problem: You may not see all events you have submitted in your dashboard.

Solution: Visit the Members Events List URL, which collates events differently than the dashboard.

Note: This can sometimes happen if we have been importing your events from Eventbrite.

# Eventbrite Integration

If you use Eventbrite to manage your events, we can connect and import all events from your organization.

To set up Eventbrite integration:

  1. Contact our support team
  2. Provide your Eventbrite organization details
  3. We'll configure the connection for automatic event imports

# Company Listing Issues

Problem: You don't see a company in your My Listings page, but your company is listed in the directory.

Possible Causes:

  1. You are not the owner of the company listing
  2. You are not a sub-account of the company listing owner
  3. Your listing has become detached from your account

Solution: Contact support and we can reconnect your listing to your account.

# Best Practices

# Content Quality

  • Keep information current and accurate
  • Use high-quality images and media
  • Include relevant keywords for better discoverability
  • Regular updates to maintain engagement

# Organization

  • Consistent categorization across all content types
  • Clear content hierarchy with proper titles and descriptions
  • Cross-linking between related content pieces
  • Regular content audits to remove outdated information

# Getting Help

# When to Contact Support

Contact support if:

  • You can't access the Listings tab
  • Content isn't displaying properly
  • You need help with Eventbrite integration
  • Your company listing has become detached
  • You're experiencing technical issues with content management

# Support Information

  • Email: [email protected]
  • Include: Your account details and specific issue description
  • Response time: Within 24 hours during business days

# Related Resources

© Copyright 2025. All rights reserved.